Refund Policy
RIGHT TO RETRACT
Any consumer has a period of 14 days to exercise his right of withdrawal without having to pay penalties, except return shipping costs.
This period is extended until the 1st following working day, if it expires on a Saturday, a Sunday or a public holiday.
The products must be returned in their packaging and in their original condition! (The article must not be worn except fitting, neither perfumed, nor washed.)
To arrange a return package, please contact customer service. To do this, go to the "Contact" section and justify the reason for the email, with the order number :)
WARRANTIES AND AFTER-SALES SERVICES
All the products for sale on the website benefit from the legal guarantee of conformity (L211-4 of the Consumer Code) allowing the user to return the products delivered which are defective or non-compliant.
- Article L2ll-4 of the Consumer Code: The seller is required to deliver a compliant good existing at the time of delivery.
For any non-compliant product, it is possible to contact us at the following address to find a solution: rcdp.sav @gmail.com, which can be found in the "contact" section